Customer Relationship Management

Quality Designs help companies bridge the ever widening span between the overflow volume of complex data and optimize their ongoing operations and realize a greater digital reach

Quality Designs provides customer relationship management service that are one integrated CRM sales, customer service, marketing automation, analytics, and application development. Our CRM helps organisations to build customer relationships, increase sales, improve customer service, and increase profitability. Quality Designs CRM stresses good ongoing relationships with customers. It holds that maintaining these relationships drives growth and profitability.

CRM Features & Capabilities

  • Customer Service:
  • Knowledge bases, Ticketing systems, Live chat, Customer, support portals

  • Sales:
  • Creation of quotes, Order processing, Updating contact information, Sending e-mails, Sales forecasting, Evaluating employee performance

  • Marketing Automation:
  • Email marketing, Lead management, Lead scoring and qualification, Landing page creation, Web forms, Marketing analytics

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